The IT Help Desk serves as the single point of contact for assistance with all supported software, hardware, and other IT services. We act as the liaison between all groups within IT and the University community. Please call or email us using the contact information below.
Walk-in Technology Support is available to the campus community. Walk-In support is located in the Library, on the 3rd floor. We provide In-person technology support for your portable computer and campus technology. Services include computer configurations to access the campus network, remote application configuration, assistance with campus systems (CentralPipeline, WebCentral-Banner Web), software support and more. Due to liability, we cannot repair personal hardware (i.e. hardware crashes, memory installation, blue screen).
The services provided by the IT Help Desk and Walk-in Support are available to all faculty, staff, and students.
Phone: (860) 832-1720
Email: techsupport@ccsu.edu
IT Help Desk & Walk-in Support Hours
Spring/Fall Semesters
Phone Support:
Monday-Thursday: 7:30am - 8:00pm
Friday: 7:30am - 4:00pm
Walk-in Support:
Monday-Thursday: 8am - 8:00pm
Friday: 8am - 4:00pm
Saturday: 9am - 3pm
Spring Break Walk-in Support Hours
Monday-Thursday: 8am - 5:00pm
Friday: 8am - 4:00pm
Closed Saturday 3/15/25 and Saturday 3/22/25
Summer/Winter Semester Hours
Phone and Walk-in Support:
Monday-Thursday: 8:00a-5:00p
Friday: 8:00a-4:00p