Instructional Design and Educational Technology

Contact Information

Elihu Burritt Library - 3rd Floor
860.832.2081

Office Hours:
Monday - Thursday, 8 a.m. - 5 p.m.
Friday, 8 a.m. - 4 p.m.

If you have a Blackboard or technology issue that needs prompt attention, please email CTI-Help@ccsu.edu which will create an incident ticket.

Blackboard Learn F.A.Q.

Content Creating

  • 1.01 How do I create a content area in a course shell?
  • 1.02 How do I upload files into my content areas?
  • 1.03 How do I add a content folder?
  • 1.04 How do I create a web link?

Assignments

  • 2.01 How do I create an assignment?
  • 2.02 How do I edit an assignment?
  • 2.03 How do I grade an assignment?

Creating Discussion Boards

  • 3.01 How do I create a discussion board?

Tests and Quizzes

  • 4.01 How do I create a test?
  • 4.02 How do I edit my test questions?
  • 4.03 How do I add an exception?

Additional Blackboard Learn training as well as our entire service catalog can be found here.