How to Submit a Maintenance Request

1. Access MyHousing:
   • Go to WebCentral Banner Web and click on the MyHousing & Meals Link to enter MyHousing.
2. Select Maintenance Request:
   • In MyHousing, choose the RCR/Damages option, and then click on Maintenance Request.
3. Add Work Order:
   • Click on the "Add Work Order" box to initiate the maintenance request process.
4. Complete the Request Form:
   • Fill out the required fields in the work order request form, including:
     • Title
     • Category
     • Hall
     • Room
     • Description of the Problem
       • When explaining the problem, please provide detailed information to help our maintenance team understand the issue better.
5. Submit Your Request:
   • Once you have entered all the necessary details, click on the "Save" button to submit your maintenance request.

Important Note

• The online maintenance request system is intended for non-critical issues only. If you encounter any critical problems, please contact the Residence Life staff in your building immediately. Examples of critical issues include:
  • Any electrical concerns
  • Water leaks
  • Room/Suite lock not functioning
  • Heat or air conditioning issues

By following these steps, you can easily submit your maintenance request and ensure that non-critical issues are addressed promptly. For urgent matters, please seek immediate assistance from the Residence Life staff.